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Privacy Policy
At our online store (hereinafter referred to as "our store", we are committed to appropriately protecting and managing our customers' personal information in accordance with the following policy.
■ Personal Information We Collect
We may collect the following personal information as necessary:
・Name
・Address
・Phone number
・Email address
・Payment information (such as credit card details)
・Purchase and browsing history
■ Purpose of Use of Personal Information
The personal information we collect will be used for the following purposes:
Shipping of products and related communication
Confirmation and reference of order details
Responding to inquiries
Analysis for service improvement
Notifications about campaigns and new products (only for those who opt-in)
■ Provision to Third Parties
We do not provide personal information to third parties without the customer’s consent, except as required by law.
■ Security Measures
We take appropriate security measures to protect personal information from unauthorized access, leakage, alteration, or loss.
■ Disclosure, Correction, and Deletion of Personal Information
If a customer requests disclosure, correction, or deletion of their personal information, we will respond within a reasonable scope.
■ Changes to This Privacy Policy
This policy may be reviewed and updated as necessary in accordance with changes to laws or our services. The latest version will always be available on this page.
Return & Exchange Policy
■ Returns and Exchanges Due to Customer Preference
We do not accept any returns or exchanges based on customer preferences (e.g. size issues, change of mind, etc.).
■ Defective or Incorrect Items
If you receive a defective product, a damaged item, or the wrong item, we will promptly arrange an exchange after confirming the product condition.
In such cases, shipping costs will be covered by us.
■ Cases Where Returns or Exchanges Cannot Be Accepted
We are unable to accept returns or exchanges in the following situations:
More than 8 days have passed since the item arrived
The item has been used or washed
The item was damaged or stained due to customer mishandling
Refund Policy
We do not offer refunds under any circumstances.
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